Effective date: 09/29/2025
The ADIUPPGROUP online store (hereinafter referred to as “We,” “Company”) complies with the requirements of Regulation (EU) 2016/679 (GDPR) and other European Union legislation on the protection of personal data. This Policy explains what data we collect, how we use it, and what rights Users have.
1. Who we are
The data controller is ADIUPPGROUP.
Email for inquiries: info@adiuppgroup.com
2. What data we collect
We may collect the following categories of personal data:
- First and last name
- Contact phone number
- Email address
- Delivery address
- Place of residence
- Website usage data (IP address, cookies, device and browser information)
3. Legal grounds for data processing
We process personal data only when we have legal grounds to do so:
- Performance of a contract (e.g., to place an order and deliver goods)
- User consent (e.g., to receive marketing communications or use cookies)
- Legitimate interests (e.g., for website analytics and service improvement)
- Compliance with legal obligations (e.g., tax law requirements)
4. Purpose of data collection
Order registration and processing
Delivery of goods
Provision of customer support
Sending informational and marketing materials (with consent)
Improvement of the website and services
Maintaining statistics and conducting research based on anonymized data
5. Data retention period
We only store personal data for as long as necessary to achieve the purposes of processing:
- Data for order fulfillment — until the warranty period expires
- Data for marketing communications — until consent is withdrawn
- Technical data (log files, cookies) — in accordance with the cookie policy or until deleted by the user
6. Who we share data with
We may share your data only in the following cases:
- Courier and postal services (for delivery)
- Payment systems (for making payments)
- Government agencies — in cases provided for by law
In the event of data transfer outside the EU, we guarantee the application of appropriate protection mechanisms.
7. User rights
You have the following rights under the GDPR:
Right to access your data
Right to rectification
Right to erasure (“right to be forgotten”)
Right to restriction of processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time
Right to lodge a complaint with a data protection supervisory authority
8. Security
We use state-of-the-art technical and organizational measures to protect personal data from loss, unauthorized access, alteration, or destruction.
9. Changes to the Policy
We may update this Policy. The current version is always available on our website. In case of significant changes, we will notify users additionally (for example, by email or a message on the website).